Privacy Policy

We collect and process personal data to provide our services, improve your experience, and ensure secure transactions. By using this website, you consent to the practices outlined in this policy.

Lammy Interior Services & Lammy Celebration Hub
(A Brand of Lammy Triventures)

Last Updated: February 2026

Lammy Interior Services and Lammy Celebration Hub (“we,” “our,” or “us”) are committed to protecting your privacy and handling your personal information transparently and securely.

This Privacy Policy explains how we collect, use, process, store, and protect your information when you visit lammy.ng, place an order, complete a form, or interact with our services.

By using our website, you acknowledge and agree to the practices described in this policy.

1. Information We Collect

A. Information You Provide Directly

We collect personal information when you:

  • Place an order
  • Fill out a contact or inquiry form (via Forminator)
  • Subscribe to our newsletter
  • Request interior or event services
  • Communicate with us via WhatsApp or email

This may include:

  • Full name
  • Email address
  • Phone number
  • Billing and delivery address
  • Order details
  • Any information submitted through website forms

Payment details are processed securely through third-party payment gateways. We do not store full card details on our servers.

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed
  • Time spent on pages
  • Referral sources
  • Cookies and tracking data

2. Cookies & Tracking Technologies

We use cookies and tracking tools, including:

  • Google Analytics (website traffic analysis)
  • Meta/Facebook Pixel (advertising and remarketing)
  • Marketing and performance cookies
  • Essential website functionality cookies

These tools may collect anonymized or pseudonymized data about your browsing behavior.

You may disable cookies in your browser settings; however, some website features may not function properly.

3. How We Use Your Information

We use collected information to:

  • Process and fulfill orders
  • Deliver interior and event services
  • Communicate about purchases or inquiries
  • Provide customer support
  • Improve website performance
  • Personalize user experience
  • Conduct analytics and performance tracking
  • Run advertising and remarketing campaigns
  • Send marketing emails (where you have opted in)
  • Prevent fraud and ensure security

4. Email Marketing

If you subscribe to our newsletter or opt in to marketing communications:

  • You may receive promotional emails, offers, or updates
  • You can unsubscribe at any time via the link in the email
  • We do not send marketing emails without consent

We may use third-party email marketing providers to manage and send communications.

5. WhatsApp & Communication Tools

If you contact us via WhatsApp:

  • Your phone number and messages may be processed to respond to inquiries
  • Communication is subject to WhatsApp’s privacy policies

We use this channel strictly for customer communication and service support.

6. Sharing of Information

We do not sell or trade personal information.

We may share data with trusted third parties, including:

  • Payment processors
  • Delivery/logistics partners
  • Email marketing providers
  • Website hosting providers
  • Analytics and advertising platforms
  • Government authorities (where legally required)

All third-party providers are expected to maintain appropriate data protection standards.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Meet tax or legal obligations
  • Maintain business records
  • Resolve disputes

8. Data Security

We implement appropriate technical and organizational safeguards to protect your information.

However, no method of internet transmission or electronic storage is completely secure.

9. Your Rights

Under applicable data protection laws, including the Nigeria Data Protection Regulation (NDPR), you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (where legally permitted)
  • Withdraw consent for marketing
  • Object to certain data processing

To exercise these rights, contact us using the details below.

10. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices of third-party sites.

11. Children’s Privacy

Our services are not directed to individuals under 18 years of age.
We do not knowingly collect personal data from minors.

12. Changes to This Policy

We may update this Privacy Policy periodically.
Updates will be reflected with a revised “Last Updated” date.

13. How to Request a Return or Refund

For questions regarding this Privacy Policy or your personal data:

Email: care@lammy.ng
Phone: +234 916 893 8753 or +234 913 689 3976